Privacy Policy

Winsor International Limited is a UK property investment, property management, lettings and property consultancy business based in London.

Winsor International Limited is a company registered in England and Wales. Our registered address is 85 Great Portland Street, London W1W 7LT.

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact us at admin@windsorint.co.uk.

We may collect and process the following categories of personal data when you interact with our website or engage our services:

Identity and contact information — such as your name, address, email address and telephone number. Property and tenancy information — such as details of properties you own, let, rent or wish to purchase, and associated reference or tenancy documentation. Professional and financial information — such as identification documents, right-to-rent checks, and details relevant to referencing where required to progress a tenancy or transaction. Technical data — such as your IP address, browser type and device information collected automatically when you visit our website. Communications — records of correspondence you send to us, including the content of your enquiries and any information you choose to share.

We use your personal data for the following purposes: to respond to your enquiries and provide the services you have requested; to manage lettings, sales, property management and investment advisory instructions on your behalf; to carry out identity, right-to-rent and referencing checks where required by law or by our contractual obligations; to communicate with you about properties, viewings, tenancies and transactions; to maintain accurate records for the proper administration of our business; and to comply with our legal and regulatory obligations.

We will only process your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related purpose and that purpose is compatible with the original. Where this occurs, we will inform you of the new purpose.

We rely on the following legal bases under the UK GDPR to process your personal data: Consent — where you have provided clear, affirmative consent to the processing of your data, for example when submitting an enquiry through our website. Contract — where processing is necessary to take steps before entering into a contract with you, or to perform a contract we have entered into with you, such as a letting, sales or property management agreement. Legal obligation — where processing is necessary to comply with a legal obligation to which we are subject, such as right-to-rent checks and anti-money laundering requirements. Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

Where we rely on consent, you have the right to withdraw that consent at any time by contacting us at admin@windsorint.co.uk.

We may share your personal data with carefully selected third parties where it is necessary to deliver our services or to comply with our legal obligations. These recipients may include referencing and tenant-check providers, managing agents, conveyancers and legal advisers, property portals and marketing platforms used to advertise instructions, and regulatory or governmental bodies where required by law.

We do not sell your personal data to third parties. We require all third-party service providers who process personal data on our behalf to do so only on our instructions and under appropriate contractual safeguards to ensure the protection of your data.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

The retention period will be determined by reference to the nature of the data, the purpose for which it was collected, and our legal and regulatory obligations. When your personal data is no longer required, we will securely delete or anonymise it.

Our website may use cookies and similar technologies to help the site function and to improve your experience. Cookies are small text files placed on your device that allow us to recognise you on subsequent visits.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. Where we use cookies that are not strictly necessary for the operation of the site, we will seek your consent before they are set.

Under the UK GDPR, you have the following rights in relation to your personal data: the right to be informed about how we use your data; the right of access to the personal data we hold about you; the right to rectification of any inaccurate or incomplete data; the right to erasure of your personal data in certain circumstances; the right to restrict processing; the right to data portability; the right to object to processing; and rights in relation to automated decision-making and profiling.

To exercise any of these rights, or to ask a question about how we use your data, please contact us at admin@windsorint.co.uk. We will respond to your request within the timeframes required by the UK GDPR.

We take the security of your personal data seriously and have put in place appropriate technical and organisational measures designed to protect it against unauthorised access, loss, destruction or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you have any questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us:

Winsor International Limited, 85 Great Portland Street, London W1W 7LT. Email: admin@windsorint.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that our processing of your personal data infringes the UK GDPR.